If you are thinking of making a booking, please have reasonable expectations - that is, you are booking only accommodation - not the weather (or anything else...!) - just like textile places, we do not make refunds if you cancel within 7 days (Dec 26th to Jan 5 - 30 days) of your booking's date or change your mind due to inclement weather, if your stay is shortened, etc. (Depending on circumstances we may at our discretion issue a credit.)
Please note all booking deposits (normally 50% of tariff) are paid in advance*. Cancellations of 8 days or more notice will be refunded less 10% admin fee - Exceptions are if you are unwell with Cold / Flu / CV19 symptoms or are in self isolation awaiting test results. Between Dec 26th to Jan 5 - 30 days minimum cancellation notice and will be refunded less 20% admin fee.
We cannot accept or confirm any booking without a valid credit card or a deposit. (Same as textile accommodation!)
A minimum 2 night booking normally applies to B&B / Rustic cottage or Chalet bookings on Long weekends / public holidays.
* Merchant recovery fees (3% AUD or 4% for OverSeas accounts) apply for transactions using Credit Cards or applepay, direct deposit is available with no additional fees.
Currently you need to contact reception for rates and to arrange a booking. Please view the about and rules / faq pages before contacting reception.
Click here for Frequently asked questions page.
Click here for Twin Falls Rules and Conditions of Entry page.
Click here for the Contact page.
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